Things to consider when determining staffing options best suited for the business vary, but there are some basic things to consider when hiring staff.  Some of these include; the rate at which the business is growing, fluctuation of customer demand, the level of talent required, development time for new staff, the appearance of staff (think of CA's 'Smell Good Plumbers'), and retention strategies.

By understanding the business expectations associated with hiring staff, the business owner can determine the best staffing options. These may include any or a combination of full time, part time, contracted (direct), temporary (through a third party temp agency), or outsourcing.

Once a decision is made to hire staff, there are a great number of tools available to complete this task.  Many businesses post open positions on job boards such as those advertised nationally or submit want ads in the local paper.  There are other more creative recruiting strategies such as self-selection, searching forums for group events that are likely to be attended by qualified people, jobcast, or simply ask around - your friends and family are a great source.   Choosing the right hiring method may be a bit confusing at first, but with a little research and a good understanding of the business needs, this all important task may be accomplished successfully with little cost.
Pitfalls of running a business without a good staffing system:
  • Overstaffing that results in over paying for the level of customer demand.
  • Understaffing and the risk of losing current customers and missing the opportunity to gain new customers.
  • Entering a situation where staffing results in an abundance of benefits that the business cannot yet afford.
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